If for any reason clients are not satisfied with an order, the item(s) can be returned for size exchange, store credit or refund within 28 days of the merchandise's delivery date.
1. E-mail firstname.lastname@example.org to request a Return Authorization . Please include the Order Number the Item Code(s) of the item(s) to be returned and state if the return is for a size exchange, store credit or a refund.
2. Please send the return with the modality indicated in the email sent by GIUSEPPEBARTOLI.
3. Clients can choose between three compensation options:
Items can be exchanged only when a different size or a different colour of the same Item Code is available. Exchanges for a different Item code are currently unavailable.
Return policy is limited to one exchange.
Refunds will be processed as soon as returned items have been checked and accepted.
For orders paid by credit card, the refunded amount will be available to customers in roughly 10 days and
within their next billing statement. Processing time may vary depending on the credit card company.
Orders paid by Paypal or by bank transfer will be refunded to the original account.
Refunds will be issued in the same currency as the original purchase. Any differences in the amount refunded are due to exchange rate fluctuations and will not be reimbursed.
4. Returns must be shipped within 28 days of the order delivery date.
Return Terms and Conditions